Terms & Conditions

Provider Information
terms-company

These terms and conditions govern your use of our Website. By accessing it, you agree to these terms in full. If you disagree, you must not use the Website.

Definitions
  • “Cardholder” – The purchaser or any subsequent holder of the Gift Card.
  • “Denominated Currency” – Pounds sterling (GBP) or euro (EUR).
  • “Gift Card” – The prepaid Giftoza card issued by us. Not covered by Payment Services/E-Money Regulations.
  • “You” – The Cardholder.
  • “We”/”Us” – The provider of these services.
  • “Website” – giftoza.com
Contact Information
  • You can reach our Customer Services via email at [email protected] or through the contact form available in the “Contact Us” section.
Giftoza

The Giftoza Gift Card is a prepaid payment card that can be used to purchase from a selection of branded gift cards at giftoza.com. A comprehensive list of participating brands can be found on our website. Please note that the Gift Card cannot be used directly with the retailers and must be exchanged at www.giftoza.com.

We update our list of participating brands on a regular basis, but we cannot guarantee that the list is accurate and complete. We reserve the right to withdraw or change the range of brands available at any time and without prior notice.

The Gift Card is valid for a period of 12 months from the date of purchase or last load.

Your Gift Card is not a credit card and is not linked to your bank account in any way. Funds held by us on your behalf are not considered deposits, and you will not earn any interest on the funds loaded onto your Gift Card.

Buying, Loading, and Activating Your Gift Card

Gift Cards can be purchased through our B2B team, who can be reached at giftoza.com/contact-us. The Gift Card is preloaded with funds at the time of purchase. To add more funds to your Gift Card, please get in touch with our customer service team.

Cancellation and Refund Procedure

Purchasers of Giftoza are entitled to a 14-day “Cooling-Off Period.” To request a refund, please contact us with the details of your Giftoza (including your original order information). A full refund will be issued to the card used to purchase the Giftoza. Please note that once you have used your Giftoza to purchase your chosen branded gift card, it will no longer be possible to cancel your Giftoza, SecureLink, or branded gift card, so please check carefully before confirming your purchase.

Lost or Stolen Cards

Giftoza is not responsible for lost or stolen Gift Cards. Treat your Gift Card like cash and keep it secure. If your Gift Card is lost or stolen, report it immediately to Giftoza Customer Support using the contact information provided on the Giftoza website.

Modifications to These Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. The latest version will always be accessible on our website. If you do not agree with the changes, you will not be eligible to purchase a Giftoza.

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Address: 1234 Fashion Street, Suite 567,
New York, NY 10001

Email: [email protected]


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